Responsible Gaming Guide at bj99
bj99 believes betting is a form of entertainment, and we are here to make sure it never becomes a problem. On this page you will find ways to set limits, warning signs to watch for, and information on where to get support.
Betting is for entertainment, not stress
The minimum age to open an account and take part in any form of betting at bj99 is 21. There are no exceptions to the age verification process.
Online betting is a popular form of entertainment, but it stays enjoyable only when you are aware of your own limits. At bj99, we want every player to bet responsibly and safely. Gambling should never be used as a source of income — it is purely a form of entertainment.
Under our platform's terms and conditions, every registered user commits to playing responsibly. bj99 does not allow minors to register an account and reserves the right to investigate any suspicious account.
Remember — only bet with money you can afford to lose. There is no guarantee of winning, so avoid the urge to place more bets to recover losses. Betting decisions should always be made with a clear head, free from alcohol or emotional stress.
bj99 is committed to protecting Bangladeshi players. Our support team is available 24/7 via live chat and email in both Bengali and English.
Quick Tips
- Set a daily or weekly budget for betting and stick to it
- Set a time limit for your betting sessions — take breaks instead of playing for hours on end
- Never bet with borrowed money or money taken on credit
- Stay away from betting when you are under stress or feeling low
- Prioritise spending time with family and loved ones
- Do not think about placing more bets to recover money you have lost
Tools to help you set your own limits
bj99 offers several self-control tools that you can use at any time. Contact our live chat support to activate them.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately.
Deposit ControlSession Time Limit
Set a maximum duration for each betting session. When the time is up, the session will end automatically.
Time ManagementSelf-Exclusion
Close your account temporarily or permanently for a set period (from 30 days to permanent). Once activated, this cannot be reversed.
Account ProtectionBet Limit
Control the total amount you can bet within a given period. This is an effective step to prevent excessive betting.
Bet ControlReality Check
A break notification appears on screen at set intervals to remind you how long you have been playing.
Awareness AlertCooling-Off Period
If you feel you need a short break, suspend your account temporarily for 1 to 90 days. It will be reactivated once the period ends.
Temporary BreakTo activate any of the above tools, contact bj99's 24/7 live chat or send us an email. Your request will be processed promptly.
Warning signs of a problem
If you notice the following signs, it may mean betting is getting out of your control. Seeking help at this point is the right step.
- You feel a strong urge to bet more in order to recover money you have lost
- You are hiding your betting or lying to family about it
- You have decided to stop betting but keep coming back
- You are withdrawing from family, friends, or work because of betting
- You are losing sleep, skipping meals, or your daily routine is being disrupted
- You are betting with borrowed money or money set aside for essential expenses
- You feel restless or irritable when you are not betting
- After winning, you put all the money straight back into bets
Is betting affecting your life?
Answer these questions honestly to yourself. If most of your answers are yes, consider seeking support.
- Has betting become a major part of your daily routine?
- Is betting causing tension in your relationships with family or friends?
- Do you sometimes feel you should cut down on betting?
- Have you ever lied because of betting?
- Is betting having a negative effect on your mental health?
You can find more detailed information and answers to common questions on our FAQ page.
Where to get help
If you feel there is a problem, you do not have to face it alone. Reach out through the resources below.
bj99 Live Chat Support
Speak directly with bj99's 24/7 live chat. Support is available in Bengali. You can also apply for self-exclusion or a deposit limit here.
Contact by Email
In addition to live chat, you can contact the bj99 support team by email. Responses are available in both Bengali and English.
Family and Loved Ones
Talk openly with family or close friends. Sharing how you feel can ease the burden and open the door to solutions.
Professional Counselling
Speak with a mental health or behavioural specialist. There are several government and private mental health centres available in Bangladesh.
Mental Health Services
Contact the psychiatry department of a local hospital or a mental health clinic for addiction treatment. Professional support is the most effective option over the long term.
Support Groups
Join a support group for gambling addiction where people with shared experiences help one another. Moving forward together is much easier.
Under our privacy policy, any information you share when contacting us for support is kept completely confidential. Your personal information is never shared with third parties.
Core principles of responsible betting
Responsible betting is not just about setting a money limit — it is about having a mindful approach. Before you start betting at bj99, ask yourself: Am I playing within my means? Is my betting having any negative effect on my family?
Always treat betting as a form of entertainment. Placing a small bet on a cricket or football match can add to the enjoyment of the game, but excessive betting can make life harder. No betting platform can guarantee a win.
bj99 is completely strict about age verification. Account registration is fully prohibited for anyone under 21. If you believe someone you know who is underage is using bj99, please inform our support team.
Use the self-control tools available to you. Setting a deposit limit means you cannot go beyond your budget. Activating self-exclusion is never a sign of weakness — it is a brave and conscious decision.
To learn more about us and find detailed information about bj99's standards, read our about page.
Healthy betting habits
- Set a budget in advance and stick to it
- Betting is entertainment, not a way to earn income
- Accept losses — trying to chase them can lead to greater losses
- Take regular breaks — long sessions reduce your judgement
- Keep up other hobbies and activities so betting is not your only form of entertainment
- Make sure no one under 21 can access your account